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Apizee Diag

Apizee Diag

Apizee Diag is a solution without installation which makes it possible to assist users, customers, or technicians remotely through video assistance. With a single click, the solution gives the possibility of sending an invitation by SMS or email to a user. Thanks to the link received, the user shares the smartphone camera with an advisor or an expert who has direct visual access to the problem, as well as on site. During the video interaction, the advisor or the expert can use collaborative tools to highlight elements, give instructions thanks augmented reality and transmit files or documentation to reach a faster and more efficient resolution.

Keywords

  • Video assistance
  • Customer support
  • Maintenance
  • Field Service Management
  • WebRTC

About

APIZEE

Apizee is a real-time web-based video communications provider on all types of devices, without installation or downloads. Apizee’s solutions enable businesses and professionals to facilitate internal and external real-time collaboration remotely as well as on-site.

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